60-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 60-day return policy.
Returns: You may return most items within 60 days of purchase for a full refund of the purchase price, minus shipping costs. Items must be in original, unused condition with all original packaging and documentation.
Exchanges: If you received a defective or damaged item, we will exchange it for a new one at no cost. Please contact us within 14 days of receipt with photos of the damage.
Refunds: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account.
Non-Returnable Items: Custom orders, clearance items, and items marked as final sale cannot be returned.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error.
For questions about returns, please contact us at isotacairsoft@gmail.com or call (559)-283-3430.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes your name, email address, postal address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to process your orders, send you transactional emails, respond to your inquiries, and improve our services. We may also use your information to send you promotional emails about new products and special offers, which you can opt out of at any time.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you use our website. You can control cookie settings through your browser.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies. These service providers are contractually obligated to keep your information confidential.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, update, or delete your personal information at any time by contacting us. You may also opt out of receiving promotional communications from us.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.
For privacy concerns, contact us at isotacairsoft@gmail.com or (559)-283-3430.
Contact Information
Name: IsoTac Airsoft
Phone Number: (559)-283-3430
Email: isotacairsoft@gmail.com
Business Address: 240 Redbud Dr, Paradise, CA 95969
We're here to help! Feel free to reach out with any questions, concerns, or feedback about our products and services.
Terms of Service
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on IsoTac Airsoft's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to decompile or reverse engineer any software contained on the website; remove any copyright or other proprietary notations from the materials; transfer the materials to another person or "mirror" the materials on any other server.
3. Disclaimer
The materials on IsoTac Airsoft's website are provided on an 'as is' basis. IsoTac Airsoft makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
4. Limitations
In no event shall IsoTac Airsoft or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on IsoTac Airsoft's website, even if IsoTac Airsoft or an authorized representative has been notified orally or in writing of the possibility of such damage.
5. Accuracy of Materials
The materials appearing on IsoTac Airsoft's website could include technical, typographical, or photographic errors. IsoTac Airsoft does not warrant that any of the materials on its website are accurate, complete, or current. IsoTac Airsoft may make changes to the materials contained on its website at any time without notice.
6. Materials and Links
IsoTac Airsoft has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by IsoTac Airsoft of the site. Use of any such linked website is at the user's own risk.
7. Modifications
IsoTac Airsoft may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
9. Product Information
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered by IsoTac Airsoft is not as described, your sole remedy is to return it in unused condition.
10. Pricing and Availability
All prices are subject to change without notice. We reserve the right to limit quantities and to discontinue any product. Products are subject to availability, and we reserve the right to discontinue any product at any time. Prices and availability are subject to change without notice.
11. Order Acceptance
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
12. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
13. Intellectual Property Rights
All content included on this website, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the website, is the property of IsoTac Airsoft or its content suppliers and protected by international copyright laws.
14. User Content
Any content you submit, post, or display on or through the website becomes our property and we may use it for any purpose. You grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such content in any media or medium and for any purposes.
15. Prohibited Conduct
You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, obscene or abusive language, and disruption of normal flow of dialogue within our website.
16. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external websites. Your use of third-party websites is at your own risk and subject to their terms and conditions.
17. Limitation of Liability
To the fullest extent permitted by law, in no event will IsoTac Airsoft, its affiliates, or their respective officers, directors, employees, or agents be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website.
18. Indemnification
You agree to indemnify and hold harmless IsoTac Airsoft and its officers, directors, employees, and agents from any claim, demand, loss, or damage, including reasonable attorneys' fees, arising out of or related to your use of the website or violation of these terms.
19. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
20. Entire Agreement
These terms of service constitute the entire agreement between you and IsoTac Airsoft regarding your use of the website and supersede all prior and contemporaneous agreements, whether written or oral.
21. Contact Information
If you have any questions about these terms of service, please contact us at isotacairsoft@gmail.com or (559)-283-3430.
22. Waiver
The failure of IsoTac Airsoft to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision.
23. Assignment
These terms of service and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned by IsoTac Airsoft without restriction.
24. Effective Date
These terms of service are effective as of the date first written above and shall remain in effect until modified by IsoTac Airsoft.